Binance futures 10/10/2025

Whats up, I have the following problem with binance, in the course of the day of October 10 I had a liquidation in my account because of the lack of ability to shut positions, for about 10 minutes earlier than the flash down, during this time it was not potential to close positions and/or make inner transfers, this prompted a liquidation in my account of approximately 17,600 USDT.

I contacted help to debate this challenge and hooked up pictures of the errors. In response, Binance sent me a alternative proposal for $2,400 USD, along with a collection of legal circumstances if I accepted its phrases.

Briefly, reject his supply.

The rationale: I don't perceive why I ought to assume losses resulting from binance errors, I haven't acquired any more responses from binance, what am I imagined to do in these instances? Does anybody have an analogous experience?

In case you're questioning, my leverage was 0.30%