Binance scammed me

Binance Has Been Charging Me Hidden Charges and Deducting More Than their Normal Charges for a While

I’ve been utilizing Binance for two years. By coincidence, yesterday while I used to be utilizing a pal’s telephone, I observed that his market promote worth was decrease than mine. Once I contacted help, they informed me the spot market promote payment is 0.1%. I confirmed them a video proving that in my case it’s much greater—between three% and 12%.

For instance, as soon as I purchased a coin for $800. Once I tried to promote at market, it confirmed I might receive solely $680—which means $120 was deducted as fees.

What I skilled with help was excessive stalling. First they advised me to wait one hour, then four hours, then 6, then 12, then 24, then 48, then 2–three days. Finally, after a full week, somebody claiming to be a specialist responded and tried to convince me with a totally illogical rationalization. When it turned clear I wasn’t convinced, he started giving generic advice about buying and selling risks and dropping cash—while in actuality, what I misplaced was taken as extreme charges. My trades are often worthwhile.

Every week ago, the first help agent didn’t consider me and requested for proof. I recorded a video and needed to execute buy and sell trades—dropping cash in charges—simply to show my point. Now, after a whole week, one other agent nonetheless isn’t convinced and is asking me to report a new video again, which suggests I must lose extra money in fees just to prove the same problem.

For context, I’ve been buying and selling since 2017 and have used many platforms like OKX, Bybit, and MEXC. I’ve by no means seen something like this on some other platform. This illogical rationalization from buyer help clearly indicates outright theft.

And in conclusion, thank you for taking the time to read my challenge—I hope this will get shared as extensively as potential.