Uphold update: status page says resolved yet people are still reporting rejected withdrawals

Quick follow-up to my post from yesterday, since a few things have moved.

On Nov 10, after about 6 days of delays, Uphold marked the crypto deposit and withdrawal incident as resolved on their status page, and the third-party trackers are back to green. Fiat and trading reportedly ran fine the whole time, and plenty of people say their stuck transfers did eventually go through. Same as before, I'm not claiming insolvency, and there's still no evidence of it(yet).

What I'm questioning is whether "resolved" means "explained". Nothing I raised last time has been answered. There's still no name for the monitoring partner, no post-mortem and no figure for how many transactions or accounts were affected. "Its fixed and funds are safe"(trust me bro) is a statement, not an explanation of why a queue backs up for six days.

The green dashboard also doesn't match what people are reporting. Under Upholds recent X tweets and in the comments on my last thread, there are a lot of people saying their withdrawals are being rejected, with little to no explanation from support. Uphold also emailed affected users offering free withdrawals as compensation. People who tried it say it isn't working in practice, with fees still charged or transfers failing. If that's accurate, compensation that doesn't work looks worse than none.

Then there's Brasil. Customers there have until 30th of November to withdrawal before Uphold leaves. Losing almost a week of reliable crypto withdrawals inside that window is a huge problem imo, and I haven't seen anything about extra time. If you are in Brasil and affected, I'd like to hear what you're seeing.

Each piece still has a boring explanation on its own. But put together(the NY AG CredEarn settlement in April, the EU MiCAR deposit pause and 17% payoffs in July, the Brasil exit in October and now an eight-day bottleneck followed by rejections and a compensation offer that doesn't work), it looks like a company shrinking its footprint and staying quiet whenever something breaks.

What would settle for me is simple - the vendor's name, a post-mortem and some actual numbers.